Start a conversation
- Open the Pod and select Conversations.
- Write your message and type @ to mention an Agent.
- Select the Agent and press Enter. The conversation is created in the Pod and visible to its members.
Find a conversation
In a Pod with multiple members, use the conversation filters:
Hide triggered is a personal preference for that Pod; it does not hide conversations from other members. Triggered conversations have a ⚡ before the title. Use the search bar above the list to search conversation content across the Pod.